Information We Collect

When you reach out for corporate floral designs or gift services, we gather information you choose to share. This includes your name, company name, email, phone, delivery locations, and particular specifications for your floral request. We also obtain payment details when you place orders, though these are handled securely by our payment partners.

For clients in the corporate sector, we might collect extra business data like company registration numbers, preferred delivery times, and budget constraints to better tailor our services to your business.

Our site automatically gathers technical details when you browse, such as your IP address, browser type, device data, and how you move through the site. We use this information to enhance site performance and to understand how customers discover our offerings.

How We Use Your Information

We mainly use your information to complete orders for flowers and deliver top-notch customer support, including processing orders, arranging deliveries, crafting bespoke designs according to your specs, and staying in touch about your service needs.

We also leverage data to enhance our offerings and the user experience on our site. This helps us identify which corporate floral services matter most to our clients and how we can better assist the business community in United States.

Information Sharing and Disclosure

We respect your privacy at Harbor Haven Crest and do not sell your personal data to others. We only share information when needed to deliver our services or when required by law.

We may disclose essential information to trusted service partners who assist in running our operations, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.

We may disclose information when required by law, a court order, or a government request. We may also share data to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We regard the protection of your personal data as a priority and put in place appropriate technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we enforce robust security measures, no method of online transmission is completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.

You can manage cookie settings through your browser preferences. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only Harbor Haven Crest and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When major revisions occur, we will update the "Last Updated" timestamp at the top of this document.

Please check this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.